Returns & Exchanges
At Natural Living Solutions, we want you to be completely satisfied with your organic beauty journey. If a product doesn't meet your expectations, we offer a 30-day return window for all items in their original condition.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing