Frequently Asked Questions
Your guide to clean beauty and sustainable wellness.
Are your products 100% organic?
We prioritize organic ingredients whenever possible. Each product page features a full list of ingredients with certifications clearly labeled so you can shop with confidence.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for those who need their natural essentials sooner.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
Do you test your beauty products on animals?
Absolutely not. Natural Living Solutions is a strictly cruelty-free brand. We do not test on animals, nor do we work with suppliers who do.
Is your packaging eco-friendly?
Yes, we use recyclable glass, post-consumer recycled plastics, and biodegradable shipping materials to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.